Customer Services Officer at British Council Nigeria

The British Council in Nigeria is looking for a qualified individual to fill the post of 'Customer Services Officer'.

 

JOB TITLE: CUSTOMER SERVICES OFFICER

 

JOB AIM:

To support the achievement of country plan objectives in Abuja and all Nigeria by delivering customer services. To maintain them at the highest professional standards as set out in the British Council's EQS (Examination Quality Standards) and by the IELTS Partners.

 

MAIN DUTIES AND RESPONSIBILITIES: 

- Front desk, visitors, phone and email enquiries

- Collect payments, issue receipts and balance reconciliations on the system

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